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Explore the Terms That Govern Your sattai Account

These Terms and Conditions set out the agreement between you and sattai when you open an account, deposit funds via UPI, Paytm or PhonePe, and access any part…

Account Eligibility by Local LawDeposit and Withdrawal TermsFair Use and Account ConductData Handling CommitmentsDispute Resolution Process

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Browse the Scope of These Conditions

sattai Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms apply to every interaction you have with sattai — from the moment you register to each time you place a wager, request a withdrawal, or contact our support team. Access to our platform depends on local law and is available only where local law

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permits. We operate under a jurisdiction-based framework, and it is your responsibility to confirm that accessing sattai is lawful in your state or territory within India. Deposits made through UPI, Paytm, and PhonePe are subject to the processing rules of those payment providers in addition to
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our own terms. Any clause found unenforceable in your jurisdiction does not affect the remaining clauses, which continue in full force. By continuing past the registration screen, you confirm that you have read, understood, and accepted these conditions in their entirety.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR POLICY TEAM

Open a Query About These Terms

If any clause in these Terms and Conditions is unclear or you believe an error has been made in applying them to your account, our support team is available around the clock. Raise your concern through any of the channels below and we will respond with reference to the specific clause in question.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Our agents can pull up the relevant clause, walk you through what it means for your specific situation, and escalate to a compliance officer if needed — typically within the same session.

Email Support

Write to our dedicated terms and policy address for a written record of your query. We aim to respond within 24 hours with a clause-by-clause reply so you have a clear, documented answer you can refer back to at any time.

Help Centre

Our Help Centre hosts the current version of these Terms alongside a plain-language summary of each major section. Search by keyword — 'withdrawal', 'account closure', 'disputes' — to jump directly to the relevant passage without scrolling the full document.

HOW WE APPLY THESE TERMS

See How sattai Handles Policy Commitments

Our approach to these Terms is built on clarity and consistency. Below are the six areas where we are most often asked how policy translates into real account behaviour — from data…

Data Retention

We store your account data — transaction records, session logs, identity verification documents — for the period required under applicable Indian financial regulations. Once that period lapses, data is deleted or anonymised according to our internal retention schedule.

Cookie Handling

Cookies on sattai.net are used for session security and performance measurement only. You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies does not affect your ability to log in or conduct transactions.

Account Security

Your account is protected by password hashing and two-factor authentication. We will never ask for your password via email or chat. If you suspect unauthorised access, contact live chat immediately and we will freeze the account while we investigate.

Requesting Term Changes

You cannot unilaterally alter these Terms, but you may submit a formal written request to our compliance team if you believe a specific clause creates an unfair outcome. We review such requests within seven business days and respond with our reasoned position.

Policy Update Notices

When these Terms are amended, we post a notice on your account dashboard at least seven days before the new version takes effect. Continued use of the platform after that date constitutes acceptance of the revised Terms.

Compliance Contact

Our designated compliance officer handles escalations that cannot be resolved through standard support. Reach this team by emailing the compliance address listed in the Help Centre. Responses are provided in writing within five business days.

Check the Answers to Common Terms Queries

The questions below address the areas of these Terms and Conditions that account holders raise most frequently. If your question is not covered here, our live chat team can provide a clause-specific answer during any session.

These Terms apply to every individual who opens an account on sattai.net and accesses the platform where local law permits. They govern all activity from registration through to account closure, including all deposits, withdrawals, and any disputes that arise during that period.

Access to sattai depends on local law and is available only where local law permits. If online wagering is not lawful in your state or territory, you are not permitted to register or continue using the platform, and any account opened in violation may be closed by us without notice.

Deposits and withdrawals via UPI, Paytm, or PhonePe are governed both by these Terms and by the individual policies of those payment providers. Disputes relating to a payment transfer must first be raised with us; we will then liaise with the relevant payment provider if needed.

We aim for at least seven days' advance notice before any amendment takes effect, delivered via your account dashboard. In cases where regulatory changes require immediate updates, we will notify you as soon as practically possible and explain the nature of the change.

Submit a written data-access request to our compliance email address, as listed in the Help Centre. We will provide a copy of the personal data we hold on your account within the timeframe required under applicable Indian data protection norms — typically within 30 days.

Accounts may be suspended if we detect activity that breaches these Terms — including multiple accounts, fraudulent payment attempts, or providing false registration details. We will notify you of the reason in writing and outline any appeals process available to you at that time.

Disputes are first handled through our internal complaints process — raise the matter via email with as much detail as possible. If the matter is unresolved after our standard review period, the dispute may proceed to arbitration under the governing law stated in the full Terms document.

Explore the Terms That Govern Your sattai Account

Open a Query About These Terms

Live Chat

Email Support

Help Centre

See How sattai Handles Policy Commitments

Data Retention

Cookie Handling

Account Security

Requesting Term Changes

Policy Update Notices

Compliance Contact

Check the Answers to Common Terms Queries

01 Who do these Terms and Conditions apply to?

02 What happens if local law in my state prohibits access?

03 How do the Terms affect my UPI or Paytm transactions?

04 Can sattai change these Terms without notice?

05 How can I request a copy of my stored data?

06 What are the grounds for account suspension or closure?

07 How are disputes between me and sattai resolved?

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